Welcome to the online account opening portal for Total Uganda customers
What is this portal about ?
This portal allows you to initiate the account opening process online and have everything finalised online without stepping a foot at our offices.
What are the benefits of this system ?
Zero paperwork
Faster approval of your application
Instant notifications at each key stage, no need to walk to our offices for follow-up
You have a dedicated menu where you can track the status of your application
What are the requirements before I can start on the online process ?
You’ll need to have softcopies (in .pdf, jpg, .jpeg) of all company registration details.
This includes your TIN, registration no. and relevant certificates
The requirements will vary depending on the nature of agreement you want to have with TOTAL
How long does the process take to complete ?
The process will take you between 15-20mins to complete.
Who do I contact in case I have issues completing my application ?
You have a menu where you can find details of your account manager (name, email and address and mobile)
In addition to the above, we provide our customer service details
How is the contract going to be signed ?
The contract will be signed online
Just look out for an email from
cgpay-noreply@cegedim.com
with subject
TOTAL: SYGO - "XXXX"
What are the likely reasons my application may be queried ?
This may most likely be because of wrong files attached.
None the less, you’ll receive a notification in case we need further action from you
Will I be notified if my application is complete
Yes you will receive an email notification upon completion of your request